tatty broyds privacy POLICY

Tatty Broyds is committed to protecting the privacy of its clients and takes the utmost care in the security and usage of any personal data provided. This privacy policy is to let you know how we use your personal data which is collected during your visit to our website or store and to assist you in making informed decisions when using our Service. Your personal data is controlled ultimately by Tatty Broyds, the data controller in respect of any personal data you may provide us with.

 

What information do we collect about you?

We collect information about you when you voluntarily provide us with your personal data to join our mailing list (both in store and online) or place an order for our products or services. We may also collect information when you willingly complete customer surveys, provide feedback and/or participate in competitions we may run. Some website usage information if collected using cookies.

 

Further information on the Collection of Non-Personal Information/Cookies:

 “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

 

In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.  The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of our website may not function properly.

 

 

How will we use this information you may provide?

Information provided will be used to process your order and/or to email you our newsletter including information regarding events, new products and services we think may be of interest to you.

 

Should you place an order with us which requires posting to an address provided we will share said address with delivery companies to complete this request.

 

We do not sell, trade or rent your personally identifiable information with third parties. We will not disclose any personally identifiable information without your permission unless we are legally entitled of required to do so by law or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

 

Further Details of where we may disclose your information to trusted third- parties who assist us in conducting our business:

We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. The vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company.  For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.  

 

However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.

 

Marketing 

We would like to send you information regarding our products and services which may be of interest to you if you have consented to receiving marketing emails from Tatty Broyds, you may opt out at any time by following the unsubscribe link which appears at the bottom of all our marketing emails or by emailing us from the subscribed email account at hello@tattybroyds.com.

 

Access

You have the right to access and request a copy of information that we may hold about you. This can be done by emailing or writing to us. We want to ensure your data is accurate and up to date, you may ask us to correct or remove any information you believe is inaccurate.

 

Security of your personal data

We have implemented technology and policies with the objective of ensuring the confidentiality of personal information is protected and maintained.

 

Our website is hosted by www.wix.com and their privacy policy can be viewed here: https://www.wix.com/about/privacy 

 

Any marketing emails are sent via www.mailchimp.comand their privacy policy can be viewed here: https://mailchimp.com/legal/privacy/

 

Managing this Policy

From time to time changes may be made to our privacy policy in line with internal changes on how we protect and process your data along with any law alterations. If any significant changes are made you will be notified either through our website or via email.

 

Updated 24th May 2018