Here at Tatty Broyds we are happy to help you with any queries that you may have, from browsing a product to placing your order and receiving your delivery, we're here to offer a help in hand.

 

All the information you may need can be found below, should you need any further help or information do not hesitate to contact us.

DELIVERY

All standard domestic orders are sent via Royal Mail and a signature will be required upon receipt of goods. Once your order has been packed and completed in store you will receive an email from us to confirm successful dispatch (subject to payment confirmation and stock availability). Orders placed before 12pm are shipped the same day where possible.

UK

Standard £4.95 

We aim to deliver within 3-5 working days

INTERNATIONAL 

Unfortunately at this time we do not ship outside of the UK. Sorry for any inconvenience.

online RETURNS & EXCHANGES

We hope you are 100% satisfied with your purchase. However if for any reason you wish to return an item for an exchange or refund you can do providing it is unworn/unused with tags/packaging intact. Returns will only be accepted within 14 days of customer receipt. 

Please send all returns to:

Tatty Broyds

61 High Street,

Hadleigh,

Suffolk,

IP7 5DY

We recommend you return your parcel by insured registered delivery. We regret that postage costs will only be reimbursed in the rare and unfortunate event that an item is faulty or damaged upon arrival.

Unfortunately for hygiene reasons we cannot accept the return of underwear briefs, pierced jewellery or opened beauty products. Fragrance, candles and other wellbeing products are non-refundable and cannot be returned.

privacy 

We hate spam just as much as you (both types in fact)! With that in mind we will always respect your privacy and will never share your details with third parties. Feel free to subscribe to our newsletter with the confidence it'll be a spam-free zone.

You can view our full privacy policy here.

DISCOUNT CODES

From time to time we run exclusive offers which are always announced first to our mailing list and then our social channels. So if you want to be the first to know make sure you subscribe and follow us on our social channels.